TemplatesGeneral AutomationCybersecurity Ticket Enrichment with MITRE & AI
Google DriveQdrantOpenAIZendesk
Workflow template

Cybersecurity Ticket Enrichment with MITRE & AI

An n8n workflow that enriches Zendesk tickets using MITRE ATT&CK data by embedding it into a Qdrant vector store and querying with OpenAI's GPT-4 and embeddings. It automates extraction of TTPs, remediation steps, and historical context from SIEM alerts using LangChain agents and structured parsers.

General Automation Starts with: New Zendesk ticket Advanced 23 nodes Uses AI Free

Apps in this workflow

Google DriveGoogle DriveQdrantQdrantOpenAIOpenAIZendeskZendesk

How it works

  1. Chat Trigger1
  2. Manual Trigger2
  3. AI Agent3
  4. Google DriveGoogle Drive4
  5. Extract from File5
  6. Split Out6
  7. QdrantQdrant Vector Store7
  8. OpenAIOpenAI Chat Model8
  9. OpenAIOpenAI Embeddings9
  10. Document Loader10
  11. Token Splitter11
  12. Chat Memory12
  13. +33 more step types

The building blocks this workflow uses, in the order data flows through them.

What you'll need

  • An n8n instance (self-hosted or n8n Cloud).
  • A Google Drive account, connected in n8n as a credential.
  • A Qdrant account, connected in n8n as a credential.
  • A Zendesk account, connected in n8n as a credential.
  • An API key for OpenAI in n8n: the workflow calls the model each time it runs.

Gydmation shows step-by-step credential setup for each app, so your keys go straight into n8n and never to Gydmation.

Make it yours in plain English

Open the template in Gydmation and describe the change. It edits the workflow, checks it against real n8n node schemas, and deploys it to your n8n. For example:

Also run it every morning at 8 am, not just when it is triggered.
Send me a short summary on Slack when it finishes.
Log every run as a new row in a Google Sheet.
Use Claude instead of the current AI model.

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