TemplatesSupport & Customer ServiceIncident Management: PagerDuty, Jira & Mattermost
PagerDutyMattermostJira
Workflow template

Incident Management: PagerDuty, Jira & Mattermost

Automates incident lifecycle by integrating PagerDuty, Jira, and Mattermost. Creates Jira issues from PagerDuty incidents, updates statuses on acknowledgment & resolution, and posts real-time messages with interactive buttons in Mattermost channels.

Support & Customer Service Starts with: PagerDuty incident Intermediate 14 nodes Free

Apps in this workflow

PagerDutyPagerDutyMattermostMattermostJiraJira

How it works

  1. Webhook1
  2. PagerDutyPagerDuty2
  3. MattermostMattermost3
  4. JiraJira4

The building blocks this workflow uses, in the order data flows through them.

What you'll need

  • An n8n instance (self-hosted or n8n Cloud).
  • A PagerDuty account, connected in n8n as a credential.
  • A Mattermost account, connected in n8n as a credential.
  • A Jira account, connected in n8n as a credential.

Gydmation shows step-by-step credential setup for each app, so your keys go straight into n8n and never to Gydmation.

Make it yours in plain English

Open the template in Gydmation and describe the change. It edits the workflow, checks it against real n8n node schemas, and deploys it to your n8n. For example:

Also run it every morning at 8 am, not just when it is triggered.
Send me a short summary on Slack when it finishes.
Log every run as a new row in a Google Sheet.

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